FAQ:
We all agree that renting a vehicle is a short-term convenient solution. The cost of renting a vehicle is calculated by day, and it is acceptable if you just need it for less than a month.
If you want to have a car and keep it for longer term and you have a good credit score, you can choose to lease a new car from the new car dealership. Most of the auto lease programs lock you in for a minimum of 36 months, which is a long period of time.
What if you want a car for more than a couple months, but aren't ready for a long-term commitment? That's where PiggyCars fits in. Piggycars.com is a car subscription platform operated by EZ FINTECH CORP. EZ FINTECH is located in ROWLAND HEIGHTS, Los Angeles, USA. Its main business is to provide customers with a new model of car rental services. Compared with traditional car rental, the advantage of the car subscription model is that it is lower in cost than the short-term rental model and is more flexible in commitment than the long-term lease model. Customers can return the vehicle at any time without additional charge.
PiggyCars subscription is simple. As an online platform, PiggyCars is committed to work with multiple local car rental companies and car dealerships with valid dealer and vehicle rental license to open up their vehicle inventory, and share with users like you by collecting a monthly usage fee. Just like any other types of subscriptions, our users pay a subscription down payment and monthly fee to use PiggyCars vehicle.
The down payment is a non-refundable amount set according to the lease term and mileage term on Piggycars.com automatic calculation system, and will be charged immediately upon booking your vehicle. The down payment does not include a monthly payment of any kind, and it is non-refundable.
In order to keep monthly payments affordable, each vehicle you pick through PiggyCars.com requires a subscription down-payment. This is a required fee before you pick up the vehicle of your desire. IT’s the same as a lease down payment, without locking you into a three year contract.
Unlike traditional leases and loans for vehicles, you don't have to pay out of pocket for registration. PiggyCars will be responsible for DMV registration processing and handling fees and other administrative matters related with the PiggyCars vehicle of your choice. You don't need to worry about it.
PiggyCars prefers to have your credit card information on file in order to quickly and easily set up your auto payments.
On the other hand, if you as the driver get fines, tolls, fees or requirements imposed by government authorities in connection with the use of a PiggyCars vehicle, PiggyCars will have to process the above matters on behalf of you and charge your credit card for these matters.
No. PiggyCars will strictly follow the contract and will not post additional fees and charges to your account.
However, you are still responsible for and agree to pay any and all fines, tolls, fees or requirements imposed by government authorities in connection with the use of the PiggyCars vehicle. PiggyCars will charge you (using your original payment method on file) if PiggyCars is held responsible for any fees you have incurred from use of its vehicle, plus a $30 administrative fee for processing in each instance. PiggyCars suggests you drive responsibly and take action once you are notified of these fines and tickets to prevent the additional fees.
In general, you as the person who request the PiggyCars vehicle is the official driver of the vehicle. PiggyCars is able to add up to four individual drivers to your Piggycars vehicle account as long as they each have their own full coverage insurance or purchase from PiggyCars full coverage insurance. For members of your immediate household who may regularly use the subscription vehicle so long as they're covered under the same insurance policy as the account holder. PiggyCars allow maximum of 4 different drivers to operate the subscribed vehicle.
The advantage of PiggyCars rental is that you can switch cars in the middle of your contract. You can change your vehicle according to PiggyCars subscription rule. You are able to switch to another PiggyCars vehicle of your choice every 3 months. All you need to do is to notify PiggyCars 5 days in advance.
Monthly Subscription Fee:
If the monthly subscription fee of your newly selected vehicle is higher than your previous vehicle, all you need to do is to sign the new contract and we will adjust your account to the updated monthly subscription payment.
If the monthly subscription fee of your newly selected vehicle is lower than your previous vehicle, all you need to do is to sign the new contract and we will adjust your account to the updated monthly subscription payment.
Subscription Down Payment Fee:
If the subscription down payment of your newly selected vehicle is higher than that of your previous vehicle, you need to pay the difference.
If the subscription down payment of your newly selected vehicle is lower than that of your previous vehicle, we will not charge you a new down payment, but as the down payment is non-refundable, we will not pay you back the difference. .
Once the PiggyCars vehicle is picked up by you, you agree under your own expense to take care of your chosen PiggyCars vehicle, and perform maintenance and service the PiggyCars vehicle with a qualified or state licensed service provider, according to the manufacturer's recommendations and as required by the terms of any applicable warranty. PiggyCars can handle maintenance or service for you for an appropriate fee. Please contact 800.690.2256 for immediate assistance.
Maintenance varies from vehicle to vehicle. PiggyCars suggests performing maintenance for every 10,000 miles or when the service light turns on. Rest assured, PiggyCars already conducts comprehensive service for the vehicle before your pick-up, so any additional services after the pick-up will be your responsibility.
The PiggyCars limited warranty covers most major mechanical components of the PiggyCars vehicle, with some exclusions. To find a list of what's not covered, check out the PiggyCars Subscription Agreement.
You may cancel the subscription agreement with no reason and return the PiggyCars vehicle within three (3) days after signing the agreement for a refund, provided that the PiggyCars vehicle has been driven less than 100 miles and is in substantially the same condition. However, PiggyCars DOES charge 30% of the down payment as cancellation fee. You must provide prior notice to PiggyCars and return the PiggyCars vehicle to the original dealership by 5 pm Pacific time on the third day from signing, unless otherwise directed by PiggyCars. After the applicable 3-day cancellation period, the Start Payment is non-refundable, and you must return the PiggyCars vehicle per paragraph 5. If PiggyCars notifies you that the PiggyCars vehicle is ready and you do not pick up your PiggyCars vehicle within 5 days of signing for any reason, PiggyCars may cancel the transaction and process a full refund automatically.
general, a PiggyCars fleet specialist will walk you through the vehicle before handing you the key. PiggyCars vehicle inspection sheet will show you the vehicle's current condition and you will sign to acknowledge of the vehicle condition. In terms of internal and mechanical problems such as engine and transmission problems, PiggyCars is responsible for the repair. Other than routine services, you are required to repair all collision damage prior to returning the PiggyCars vehicle. In the event such repairs are not made, the damage will be considered excess wear and tear and you will be charged the estimated cost.
If you wish to reach out to PiggyCars to assist you with the above services. Please contact 800.690.2256 for immediate assistance.
You can return the PiggyCars vehicle upon five (5) days' notice to PiggyCars via email at info@piggycars.com, or by phone at 800.690.2256. Your PiggyCars feet specialist will assist you in the return process, including telling you where to return the vehicle.
Your budget is tight, but you need a car for your daily commute.
Short-to-medium-term stay. You may need to change to different vehicles according to personal, medical and healthcare needs.
You need to use a car for less than a year at most.
If your vehicle is involved in an accident, lost, or stolen, you as the driver will take immediate action including:
If you purchased PiggyCars insurance:
Please contact PiggyCars at 800.690.2256 for immediate assistance. Leave detailed information with PiggyCars insurance and claims department associate. PiggyCars will contact the insurance company and take charge of the claim from this point on.
If you choose to use your own insurance:
If you choose tp use your own insurance, please contact your insurance company and file a claim and they will assist you immediately. Please also notify PiggyCars at 800.690.2256 within 12 hours. Once the claim has been resolved, please provide PiggyCars with a copy of your claim and repair records.
* If you're a ride-share platform driver and you were driving for a ride-share platform at the time of the accident, you'll also need to file with the platform's insurance.（Uber/Lyft and other ride-share platforms may apply)
Your insurance MUST meet California requirements for comprehensive collision coverage. In a word, you MUST have a full coverage insurance in order to use a PiggyCars vehicle.
Minimum California Car Insurance Coverage:
(California requires drivers to carry at least the following auto insurance coverages)
Bodily injury liability coverage: $15,000 per person / $30,000 per accident minimum
Property damage liability coverage: $5,000 minimum
Uninsured motorist bodily injury coverage*: $15,000 per person / $30,000 per accident minimum
Uninsured motorist property damage coverage*: $3,500 minimum
Comprehensive:
Collision Deductible:
The cost of PiggyCars insurance is determined by a variety of factors such as your driving history, your age etc. To purchase PiggyCars insurance you will need to contact a PiggyCars insurance specialist at 800.690.2256, provide your information and get your insurance quote within 8hrs.
Please understand PiggyCars is an online platform. Each PiggyCars vehicle is provided to you by either an inventory providing party, a car rental company or a car dealership with valid dealer and vehicle rental license. PiggyCars must take actions to protect the vehicle providing party.
You can do this by simply tell your own insurance agent to add "PiggyCars Titling Trust" (or anyone PiggyCars designates) as an additional insured and loss payee to your full coverage insurance policy according to your contract.
When you're driving with Uber/Lyft/other ride-share platform, their commercial automotive insurance has you covered. However, when you drive offline, you'll need to have a comprehensive and collision policy with rideshare coverage from PiggyCars or another insurance provider.
Not all PiggyCars vehicles are pre-owned. We have about 30% new vehicles and 70% pre-owned vehicles.
Yes. PiggyCars conduct full inspection of the pre-owned vehicle including, but not limited to: basic configuration, engine, internal functions, wheels, chassis, appearance and road testing to ensure that you drive 100% safe vehicles.
Every subscription vehicle comes from either a top dealership, a rental company, or a vehicle inventory carrier near you. Once you place an order and reserve for a vehicle, our PiggyCars fleet specialist will help you coordinate the vehicle test drive and arrange the pickup.
Yes. The final decision is yours to make. PiggyCars will adjust the difference according to your down payment of your final vehicle. Our fleet specialist will assist you until you find the vehicle you want.
1. Vouchers can only be used towards the vehicle subscription down payment on PiggyCars.com or the PiggyCars App.
2. Vouchers cannot be combined with other promotions.
3. Vouchers are for one-time use only.
4. Vouchers can be fully refunded before use.
An updated vehicle registration card with your name will only be issued to the users who subscribe to the vehicle for more than 6 months. Depending on your state, temporary registration may last 30 to 90 days to allow your motor vehicles division to process and mail registration to your physical address.
PiggyCars requires that you have a valid, permanent driver's license issued within the United States. We understand a lot of our customers come from different countries. If you holding a foreign driver's license, temporary license or a permit, please contact 800.690.2256 for further assistance.
Yes, you can. After you reserve your desired vehicle online, your PiggyCars fleet specialist will contact you and also communicate with the vehicle-providing party and arrange the test drive for you.
1,000 miles/month is the standard base mileage for most PiggyCars vehicles, although that number can vary. The good news is that you can choose 1,200 miles/month, 1,500 miles/month, 2,000 miles/month or unlimited miles/month to fit your needs.
Yes, you can contact your PiggyCars fleet specialist to add to/change your current mileage plan. We encourage you estimate your monthly mileage carefully or simply add extra miles upfront, as PiggyCars will charge $0.2/mile for miles beyond the monthly mileage allowance. Please note, if you drive less than the base mileage (eg. 10,000 miles), we do not refund for mileage below that point.
Piggycars allows the following accessories or modifications to the vehicle: Roof rack systems and cargo carriers, security electronics, truck bed liners, upgraded parts that match standard manufacturer specifications.
All other modifications require prior written approval by PiggyCars, which we may withhold at our sole discretion. Any accessory or modification must be professionally installed at your own cost in compliance with law. Any modifications or accessories left on the vehicle at return or that cannot be removed become part of the PiggyCars vehicle and the property of PiggyCars.
*You may be charged any damage related to the installation or removal of accessories.
As a PiggyCars customer, you are invited to participate in our PiggyCars referral program. When friends and family get a car subscription, your friend will save $50 off of their subscription down payment, and you will also receive a $50 Visa gift card.
As a PiggyCars customer, you are invited to participate in our PiggyCars referral program. When friends and family get a car subscription, your friend will save $50 off of their subscription down payment, and you will also receive a $50 Visa gift card.
The PiggyCars referral program is currently being offered to actively subscribed drivers only.